AML / KYC Policy
Ecash Expert complies with international Anti-Money Laundering (AML) standards and implements Know Your Customer (KYC) procedures to ensure a safe and transparent service.
1. Identity Verification (KYC)
- Passport or ID card
- Selfie with the document
- Proof of address
- Upon request — proof of source of funds
Verification may take up to 24 hours. In some cases, the request may be suspended until the process is completed.
2. AML Control
Each transaction is checked for compliance with:
- international sanctions lists,
- cryptocurrency origin analysis (Chainalysis, Crystal, etc.),
- signs of fraudulent or suspicious activity.
Please note: transactions from exchanges under sanctions (e.g., CommEx, Garantex, Hydra Market, Tornado Cash, Blender.io, Lazarus Group, Genesis Market, ChipMixer, Shinbad.io, etc.) and from any Iranian exchanges (e.g., Nobitex.ir, Arzpaya.com) will be held and frozen by our AML department.
Additionally, transfers using the Rapira service are classified as high-risk and are subject to mandatory AML verification.
AML Verification Criteria
The verification process includes:
- Wallet analysis for links to darknet, mixers, scams
- Scanning IP addresses and email sources
- Matching transaction amount and direction with typical risk profiles
Timeframes and Consequences
The standard AML verification timeframe is from 72 hours; in exceptional cases, up to 10 days. If violations are detected:
- the request may be canceled without a refund;
- data and transactions may be reported to the appropriate authorities;
- the user may be permanently blocked from using the service.
3. Right to Refuse
Ecash Expert reserves the right to refuse service, request additional data, or suspend a transaction in case of detected risks or non-compliance with AML/KYC requirements.
4. Confidentiality
All submitted information is transmitted securely, stored in encrypted form, and not shared with third parties unless required by law.
5. Compliance Department Contacts
If you have AML/KYC questions, please contact us:
- Email: [email protected]
- Telegram: @Ecash_expert