What is a tag of the destination (memo) Target tag (memo) is an additional parameter that is required when translating certain cryptocurrencies, such as XRP, XLM, EOS, TON, NOT, DOGS, ATOM, HBAR, JAM, LUNA, USDT (EOS), MLNK, SSLX, STEEM, USDC (STELLAR), KAVA, TIA, WAXP, XEM, and others. This tag is necessary to distinguish transactions between users on the same platform. It is a unique code that helps services to correctly identify the recipient. Without it, funds can be credited to a general account but not to a specific account, which will require additional actions to clarify the details of the transaction. Attention! If you have not entered your MEMO If you accidentally entered a different MEMO that belongs to another user, your deposit will be transferred to his account. In this case, the support service will not be able to help (MEMO is a unique code, like the address of the switch, and there can be no errors). What to do if you forgot to enter a tag (memo) when exchanging If you forgot to specify the destination tag when exchanging, do not panic. In most cases the platform allows you to restore access to the funds. This requires: Connect with the service you sent funds to and provide transaction information: date, time, amount, wallet address. Transaction hash in the blockchain issuer. TxID/TxHash is an identifier number that identifies each agreement on the blockchain. Support may request additional details to confirm your identity and membership in the transaction. The faster you turn, the more likely it is to be successful. The links are shown on the screwdriver (click 1) Wallet address. Destination tag (memo) There is also a link to the explorer page where you can copy your transaction hash

What’s next?

To confirm your transaction you need to record a video that shows the progress of the transaction. Just show it is your transaction. How to record video All smartphones have screen recording capability, and if you have this feature disabled - turn it on, and if necessary - give the rights to record on crypto wallet or stock exchange (where or from which transaction was sent). The video should be at least 10 seconds long and include the following steps: Log into your wallet or platform from which the transaction was made. Go to the section «Transaction history». Select the transaction you want to show and its details. Refresh the page to make sure that the data is up-to-date. Click on the link from transaction details to the block explorer. Refresh the explorer page to confirm that the operation has been completed. Where to send (video + transaction hash) After recording the video, you need to send it to the platform support. On the service Ecash Expert, you can contact us at the following link: https://ecash.expert/contact. Do not forget to provide your contact details and transaction details so that the support service can quickly solve your problem.