1. Fill out the exchange request form.
2. Read the terms of service and double-check the information.
3. Pay for the request by following the instructions on the website.
4. Go to the status page to track your transaction process.

The amount to be received is fixed if the exchange rate change does not exceed 0.3%. If the exchange rate changes by more than 0.3% at the moment the funds arrive at our wallet, the request may be recalculated or a refund will be issued according to the site's rules.

• 💸 The commission for cryptocurrency refund is deducted from the received amount.
• 📈 The exchange rate is taken from: Binance, Forex, XE.
• ⏳ The final exchange rate is fixed once the cryptocurrency reaches our wallet.

All transactions undergo AML verification. If the cryptocurrency sent is from darkweb, mixers, casinos, or other suspicious sources, it may be blocked and identity verification may be required.

• The exchange rate is fixed for 30 minutes after the request is created.
• If payment does not arrive within 30 minutes, the request will be automatically deleted, and the rate may change.
• In case of network delays or significant rate fluctuations, the request may be recalculated.
• Funds are considered received only after the network confirmation and crediting to our wallet.